TACHYON

Privacy Policy

Last updated: September 2, 2025

Introduction

Tachyon ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our game save file synchronization service (the "Service").

This Privacy Policy applies to all users of Tachyon, whether you're using our desktop application, web interface, or any other services we provide. By using Tachyon, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account with Tachyon, we collect certain personal information to provide our services:

  • Account Information: Your email address, username, and account credentials necessary for authentication and account management
  • Profile Data: Any optional profile information you choose to provide

Game Data

To provide our core synchronization services, we collect and process:

  • Game Save Files: The actual save file data from your games, which we store securely in the cloud to enable synchronization across your devices
  • Game Detection Information: Data about installed games on your system, including game titles, installation paths, and save file locations to enable automatic detection
  • Timeline Data: Information about your different gameplay timelines, including timeline names, creation dates, and associated save states
  • Sync Metadata: Information about when saves were created, modified, or synced, which devices they came from, and sync history

Technical Information

We automatically collect certain technical information to improve our service and ensure security:

  • Device Information: Operating system, hardware specifications, and device identifiers
  • Usage Analytics: How you interact with our service, including feature usage, sync frequency, error logs, and performance metrics
  • Log Data: Server logs, IP addresses, browser type, and access times for security and troubleshooting purposes

How We Use Your Information

Service Provision

We use your information primarily to provide and improve our save file synchronization service:

  • Synchronize your game saves across multiple devices
  • Provide timeline and backup functionality for your game progress
  • Automatically detect and configure supported games
  • Resolve sync conflicts and maintain data integrity
  • Provide customer support and technical assistance

Service Improvement

We analyze usage patterns and technical data to enhance our service:

  • Monitor service performance and reliability
  • Identify and fix bugs or technical issues
  • Develop new features and improve existing functionality
  • Optimize compatibility with games and platforms

Data Storage and Security

We take the security and protection of your data seriously. Your save files and personal information are stored using industry-standard security practices:

  • Secure Transmission: All data is transmitted over encrypted connections (HTTPS/TLS)
  • Cloud Storage: We use reputable cloud storage providers with robust security measures and compliance certifications
  • Access Controls: Strict access controls ensure only authorized personnel can access your data, and only when necessary for service provision or support
  • Monitoring: We continuously monitor our systems for security threats and vulnerabilities
  • Regular Audits: We conduct regular security reviews and audits of our practices and systems

Your Rights and Choices

You have several rights regarding your personal information and how we use it:

  • Access: You can request a copy of all personal information we have about you
  • Export: You can export your save files and data at any time through our service interface
  • Account Deletion: You can delete your account and all associated data at any time
  • Data Correction: You can request corrections to any inaccurate personal information

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: